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Can't open apps

Hello.

I have just registered for an account for Qlik Sense Cloud but I can't open any apps!


When I click on any of the demo apps, a new tab appears (eu.qlikcloud.com/view/...)  with a circle in the centre of the page a "Setting up..." below it.   Then nothing happens.  I left the page open for around an hour, just in case but still nothing happened.   Trying to use my own data and creating a new app results in exactly the same.   Same thing happens using Internet Explorer or Chrome.

Can firewall setting be blocking the page from loading properly?   How do I get around this?

Thanks

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