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dreampuay
Contributor
Contributor

Cannot create database connection

Hi all,

I just updated my Qlik Sense desktop for last 2 weeks. The version is June 2018 or 12.26.1

Then, I want to create just simple SQL Server database connection through OLE DB, but no provider list is provided as attached. So I cannot create the database connection.


Please kindly help.


Thank you

Regards,

Phamorn

5 Replies
tomovangel
Partner - Specialist
Partner - Specialist

Hello, can you download the latest version Qlik September 2018, and see if the problem is fixed?


Greetings

Angel Tomov

dreampuay
Contributor
Contributor
Author

I have uninstalled the old one and re-installed the newest version of September 2018. The issue is still there.

There is still an error popup which I did not capture to you in the previous post too.ConnectionError.png

tomovangel
Partner - Specialist
Partner - Specialist

Hm... I haven't seen this error, your server has internet connection right?

I think you should write a ticket to the support, they may be able to help you

dreampuay
Contributor
Contributor
Author

My Qlik ID do not have permission to raise the ticket as image attached. Is there any channel?NotHavePermission.png

tomovangel
Partner - Specialist
Partner - Specialist

You can create a free QLIK account using your corporate email, just do it