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markhavi
New Contributor III

Cannot log in into Qlik Sense QMC by domain address

Hi,

I've installed a Qlik Sense server on Windows Server 2012 R2 x64. During the installation I've entered "bi.realcompany.com" as the host name of the server. The computer name within the domain system is "A00038342" and domain name is "de.domain".

The problem is that when I try to connect to the server via https://bi.realcompany.com/qmc url, Qlik Sense shows "Windows Security" dialog and asks to enter the username and password (see screenshot):

windows_security_problem.png

When I enter my username and password, the dialog says incorrect username or password.

However, if I reach the QMC via the computer's domain name https://A00038342.de.domain/qmc - everything works and I'm able to enter the QMC.

How can I solve the problem in order to access the Qlik Sense server via host name of the server bi.realcompany.com? I need to set up it that way in order to install SSL certificate, which is authorized for "*.realcompany.com".

1 Solution

Accepted Solutions
phaneendra_kunc
Valued Contributor III

Re: Cannot log in into Qlik Sense QMC by domain address

Hi Markhavi,

Seems you were not able to connect to internet. Have you tried opening any website in side the server?

9 Replies
Not applicable

Re: Cannot log in into Qlik Sense QMC by domain address

Hi Markhavi,

So you want to use a different domain name from your .de.domain ?
realcompany.com from de.domain as far as I can understand it.

markhavi
New Contributor III

Re: Cannot log in into Qlik Sense QMC by domain address

Yes, I want to use bi.realcompany.com

Not applicable

Re: Cannot log in into Qlik Sense QMC by domain address

Are you using VPN or something to connect to realcompany.com's DC ?

markhavi
New Contributor III

Re: Cannot log in into Qlik Sense QMC by domain address

Nope. I'm actually trying to connect from the same machine where Qlik Sense Server is installed.

Not applicable

Re: Cannot log in into Qlik Sense QMC by domain address

But you still need something to be able to authenticate to AD.

Or do you have directory connectors added and synced in QMC ?

Not applicable

Re: Cannot log in into Qlik Sense QMC by domain address

Maybe in the host file you can put in the name or create a CNAME in DNS.

markhavi
New Contributor III

Re: Cannot log in into Qlik Sense QMC by domain address

Interesting is the fact that I'm able to connect and authenticate to bi.realcompany.com from other computers. The authentication fails only when I try to connect to bi.realcompany.com from the same machine. I believe it is the server's configuration issue.

phaneendra_kunc
Valued Contributor III

Re: Cannot log in into Qlik Sense QMC by domain address

Hi Markhavi,

Seems you were not able to connect to internet. Have you tried opening any website in side the server?

markhavi
New Contributor III

Re: Cannot log in into Qlik Sense QMC by domain address

True story! When I try to open a webpage outside the intranet, the same dialog appears. Then it is definitely the problem of Windows server's configuration.

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