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jim_chan
Contributor III

Cannot reload License and Monitoring App after upgraded Qlik Sense June 2017.

Hi guys,

i had upgraded my central node server to Qlik Sense June 2017. I found out that others reload tasks start and ended successfully, EXCEPT the licensing and monitoring app. Both FAILED. and part of the log file says:

2017-10-16 11:50:50 1208 Drop fields LogTimeStamp, Id from sessionData

2017-10-16 11:50:50 1210 ELSEIF NoOfRows('sessionData') >0 then

2017-10-16 11:50:50 1218 CALL QRS

  2017-10-16 11:50:50 0610 LET NumRowsQRS = 0

  2017-10-16 11:50:50 0611 SET QRS_RowCounts = 'QRS Row Counts: '

  2017-10-16 11:50:50 0613 For each endpoint in 'monitor_apps_REST_license_user','monitor_apps_REST_license_login','monitor_apps_REST_user','monitor_apps_REST_license_access','monitor_apps_REST_app'

    2017-10-16 11:50:50 0614 CALL monitor_apps_REST_license_user

      2017-10-16 11:50:50 0634 LIB CONNECT TO ***

      2017-10-16 11:50:50      Error: Connector connect error: Invalid custom connector -

      2017-10-16 11:50:50      Used QVConnect: U:\Qlik\Sense\Engine\QvConnect64.EXE

      2017-10-16 11:50:50      Execution Failed

      2017-10-16 11:50:50      Execution finished.

I have no idea how to resolve this issue. anyone out there face the same issue after upgraded to june 2017 ??

Rgds

Jim

1 Reply
felipedl
Valued Contributor III

Re: Cannot reload License and Monitoring App after upgraded Qlik Sense June 2017.

Hi Jim,

May be due to changes in the folders in which the logs are stored.

See the following help guide.

Upgrading the Monitoring apps ‒ Qlik Sense

Felipe.

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