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I'm new to using the Climber KPI extension, but I can't seem to find an answer for this.
AVG(IF(CREATED_DTS >= $(vMinCurrentDateSelection) AND CREATED_DTS <= $(vMaxCurrentDateSelection) , ((networkdays(CREATED_DTS_BR10, PRODUCT_RECEIVED_FROM_FACT_DATE))-1)))
For one Customer, the average is 1.00 exactly. The target is 1.00 business days as well. So there's a 0.00 variance.
We used the red/yellow/green colors and no variance should be green, but it's coming up red.
Target is set to Enabled, Comparison: Absolute, Comparison Type: Less is better and Banding is 3.
If I change the Comparison Type to "More is better" the color goes to green, but realistically if you're hitting your goals less is better.
Other than switching the comparison, any ideas why this could be happening?
Thank you in advance.
Hi Chrichter,
Can you show the outcome of each variable in standalone text boxes?
Jordy
Climber