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sumanta1234
Partner
Partner

Connection 'monitor_apps_REST_user' not found when loading Operation Monitor app

Hi All,

 

Operation Monitor app is getting failed due to below reason:

The following error occurred:
Connection 'monitor_apps_REST_user' not found
 
The error occurred here:
LIB CONNECT TO 'monitor_apps_REST_user'
 
Please help.
10 Replies
Joan_MARTY_P3
Contributor III
Contributor III

Could have a look in your QMC and see if this data connection is already existing ?

Could you also please give me the version of your software installed ?

sumanta1234
Partner
Partner
Author

Hi Joan,

Data connection is already there and I am using June 2018 version.

 

Joan_MARTY_P3
Contributor III
Contributor III

If the connection is available in the QMC, you shall then be able to use it.

Only thing I see now out the configuration of the connection (still looking for localhost) is that maybe a security rules is blocking you.

Have you created any specific security rules on your platform ?

What is your role on the QMC ?

 

sumanta1234
Partner
Partner
Author

I have not created any specific security rule.

Role is RootAdmin

Joan_MARTY_P3
Contributor III
Contributor III

Let's then perform a check.

In the hub, open an app, go to the script editor and on the right hand side, check if the data connection is available in the data connection list. (if you are confortable with auditing in the QMC, you shall also be able to do the same check with QMC audit functions)

If not, you have a right issue else, it can be an issue on your installation, connector configuration...

sumanta1234
Partner
Partner
Author

All the monitoring apps connection reside in qmc and all are available in qmc but not in script editor data connection.

 

Jsaintmaxent
Luminary Alumni
Luminary Alumni

Hello,

do you have connection rights?

in the script do you have the connection?

2018-12-04_16h05_43.png

when you go to the QMC, in Data connection, see the security rules.

The connection in the beginning is assigned to the account that executes Qlik services

2018-12-04_15h35_47.png

if you don't have the rights, create security rules.

Bye

Joan_MARTY_P3
Contributor III
Contributor III

+1 according to previous test, you have two options

Create or update security to allow your user or if you're making simple tests just allocate the data connection to you (ownership change)

sumanta1234
Partner
Partner
Author

Hi,

Please find the attached image.