Could not Reach http://10.32.24.182/ with error (-102).

[#1]

When trying to open qlik sense from the icon leaves this message Could not Reach http://10.32.24.182/ with error (-102) ... I could only open it by chrome by localhost ... someone knows if it is something of the configuration Of qlik sense. Thank you

[Lech_Miszkiewicz · Accepted solution]

Hi Robert,

1st. question - Server or Desktop?

What icon are we talking about? is it a autogenerated link on server or desktop icon?

If you are talking about server than question is from where are you trying to open it. I am assuming that from desktop on server. It can also mean that when qlik sense was installed host name was given and it could change. Also in regards to this you might want to check whether this IP address is available in whitelist on proxy settings in QMC. If not then add it.

In regards to your error we have to identify few things:

* are you sure you want to use http instead of https? By default qlik sense uses https over port 443 so make sure ports are open and available, and if it meant to be http check whether it is setup to allow http on QMC settings

* usually url should have this format https://servername.domain/hub

* If these are a server icons they are simple shortcuts which you can edit (see picture)

more details would be helpful - screenshots

hope this helps

kind regards

Lech

[marcohadiyanto]

Hi Robert,

Is the warning connection lost?

Here's from help.qlik.com. I hope it can help you.

https://help.qlik.com/en-US/sense/3.1/Subsystems/ManagementConsole/Content/troubleshooting-managing-...

Possible cause

The address being used when accessing the Qlik Sense hub is not present in the host white list in the Qlik Sense Proxy Service.

The Connection lost error message commonly occurs in the following cases:

• The Qlik Sense hub is accessed using the IP address, for example, https://192.168.0.25/hub, instead of the host name, https://myhost/hub, or the fully qualified name (FQN), https://myhost.company.com/hub.
• The Qlik Sense hub is accessed using a different address than the one registered as the default Domain Name System (DNS) name or FQN of the machine. As an example, when using Amazon Web Services, or similar environments, the internally registered DNS name is not the same as the externally facing address.

Proposed action Do the following:

1. From the QMC, open Virtual proxies.
2. Select the virtual proxy and click Edit.
3. In the Properties list, select Advanced.
4. Locate Host white list.
5. Click Add new value and add the address used to connect to the Qlik Sense hub from a client.IP address: 192.168.0.10, FQN: myqlikserver.company.com.
6. Click Apply.A proxy restart message is displayed.
7. Click OK.

Regards,

Marco

[shraddha_g]

you are accessing on server or outside server?

[#5]

I am in qlik sense desktop, from my computer, until yesterday, I worked normally opening the icon in the generation of the desktop installation, the IP address that appears in the error is that of my computer, I will perform the processes that mention and I will be counting. Thank you

[#6]

Hi !!

Fix the problem by uninstalling qlik sense desktop and reinstalling. And is already working properly. Thank you