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Contributor III

Crash Qlik Sense

Hi all,

Have regulary crashes with Qlik Sense. It starts with only one App. The App is not responding and stays in the status like picture below. All other Apps will work fine. And then, later at some point the hole Sense on the Server crashed and all Apps and Services has disapperad for some minutes.

Would like to find out the reason. Is it lack of memory, cpu etc.? Qlik provides a standard report "Operations Monitor". There are a lot of metrics I can take a look. Which one should I keep a close eye?

What else should I do? What is the best strategy?

Thanks for any help.

George

2019.1223-145436.jpg

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Re: Crash Qlik Sense

Hi @george54 

Have you checked the Engine logs?

Please refer to the following article that will provide some suggestions on how to troubleshoot Engine issues:

STT - Troubleshooting Qlik Sense Engine

Kind Regards

Note: if this suggestion helps to resolve the issue or answers your question, it will be appreciated if you select the "Accept as Solution" option.
We encourage you to visit our Knowledge Base https://qliksupport.force.com/QS_CoveoSearch when trying to find a solution related and not limited to: errors, feature requests, product defects. You can also visit our Qlik Help portal https://help.qlik.com/

View solution in original post

1 Reply
Highlighted
Support
Support

Re: Crash Qlik Sense

Hi @george54 

Have you checked the Engine logs?

Please refer to the following article that will provide some suggestions on how to troubleshoot Engine issues:

STT - Troubleshooting Qlik Sense Engine

Kind Regards

Note: if this suggestion helps to resolve the issue or answers your question, it will be appreciated if you select the "Accept as Solution" option.
We encourage you to visit our Knowledge Base https://qliksupport.force.com/QS_CoveoSearch when trying to find a solution related and not limited to: errors, feature requests, product defects. You can also visit our Qlik Help portal https://help.qlik.com/

View solution in original post