Data Source Files Showing As Folders - Invalid Path Error

[#1]

Please see below for screen shots.  I noticed an invalid path error when creating a new app and connecting it to an xlsx file that had previously been used by another Qlik app.  The file appears in the Select File window, but the icon next to it indicates that it is a folder object.  This seems to apply to files that have been used as data files in previous apps.  The files that appear with the standard 'file icon' in the Select File window are all new xlsx files that have not yet been used in a Qlik app.  In the screen shots, the two files titled 'AgC Customer Street Address Extract - Business Location - old Geo Table.xlsx' and 'AgC Sample Data 04082016 Super Groups.xlsx' appear as folder object types (1), but are in fact xlsx files (2, note file names and paths), but selecting one returns an invalid path error (3).  Selecting one of the files with the normal 'document' icon does not produce this error.

Is this a bug?  Has anyone else seen this behavior?  Are there any known workarounds or ways to prevent this?  I have been able to reproduce it across multiple PCs but have not found any discussions about it so far.  Any feedback or suggestions would be much appreciated.

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[satishkurra]

Do you have different data connections created on right side in data load editor?

[#3]

I have a single connection defined on the right side of data load editor:

The folder path is u:\Business Objects\Dashboarding\Sample Data Sets.

[rbecher]

Could you check access rights to those two files..

[Levi_Turner]

U is a suspiciously high drive letter and seems like it might be a mapped drive, which Qlik Sense does not support.

Do those files cause similar behavior if moved to the C drive?

[#6]

Thanks for the reply - the files are indeed located in a mapped drive.  Does Qlik Sense not support data sources from mapped drives or data sources from shared folders?

I ask because I see the same result whether I use the mapped U: path or browse out using the full \\ServerName\SharedFolder\etc path.

Is there a way to submit feature requests for Qlik Sense?

[Levi_Turner]

Qlik Sense does not support mapped drives but it does support UNC paths, which typically remedies the issue though not in this case.

Do those files cause similar behavior if moved to the C drive or any other local drive?

[rbecher]

As mentioned before I would check access rights and if the files are already open form another process (Excel?).

[#9]

Thanks for the suggestion - the files in question are not open and my account has access to them.

[rbecher]

Does the Qlik Sense server account has access rights?