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Today for testing purpose, we have provided one of the user a token in QMC using -
Start > License & Tokens > User access Allocations > Allocate.
After the testing has been done, we have tried to de-allocate the user, so the same token can be used by other user, but the status has been changed to "Quarantined".
We have tried to -
1. Restart the services
2. Delete the user
But when we try to deallocate again, it gives, "Restart QMC" error.
Please let me know your inputs for same.
Thanks & Regards,
A deallocated token goes into Quarantine for 7 days, by design.
are you sure ?
i thought it was only 48h
The token goes quarantine for 7 days. Only after that you will be able to allocate it to some one else.
Re: Deallocating/Reinstating Quarantined Tokens
this thread talks about a bug - something to be aware of if you are testing (assuming it hasn't been fixed)