New to Qlik Sense

[MCI]

Hi ,

we have this message on the Qlik Sense hub : "The proxy is waiting for a new session" and we can not connect on the hub. The QMC is ok.

Do you have any suggestions for solving this problem? 

Thanks

[Benoit_C]

Hello @MCI,

For this issue please check below articles with possible solutions:

https://community.qlik.com/t5/Knowledge/The-proxy-is-waiting-for-a-new-session-Windows-2012-R2/ta-p/...

https://community.qlik.com/t5/Knowledge/Qlik-Sense-quot-The-proxy-is-waiting-for-a-new-session-quot-...

Regards,

Benoit

[MCI]

Hi Benoit

Thanks for the links.

Yes i have checked these link whith no result 😞

[Benoit_C · Accepted solution]

Hi MCI,

Therefore can you double check that the Qlik Sense ports are not taken by another process than Qlik Sense?

One of the possible port impacted is the below:

https://community.qlik.com/t5/Knowledge/Proxy-RIM-node-error-from-HUB-quot-the-proxy-is-waiting-for-...

Regards,

Benoit

[MCI · Accepted solution]

The issue is resolved Port 4900 was used by a new application that was recently installed. Activating the application monopolized the listening of port 4900. I changed the listening port of the new application and everything went back to normal.

[Benoit_C]

Hi, 

Thanks for having confirmed, I'm glad it has been helpful.

Regards,

Benoit