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khan_imran
Creator II
Creator II

Error while Installing Qlik Sense Desktop

Hello All,

I tried installing Qlik Sense November'18 and getting below error. I also tried to Install April'19 version but error remains the same.

Displaying error message. Title: Qlik Sense Desktop setup - A fatal error has occurred. Information: Access to the path 'C:\Windows\Temp\{}\.ba\License_Desktop.rtf' is denied.

Kindly assist in resolving the same.

Regards,

Imran K

 

 

1 Solution

Accepted Solutions
khan_imran
Creator II
Creator II
Author

Yes Installing as a local Admin on the PC. Antivirus is not blocking the installation. I have already mentioned the log details.

View solution in original post

2 Replies
Jon_B
Support
Support

Hello, 

- Are you installing Qlik Sense Desktop as a local administrator on the PC?

- Could your Anti Virus be blocking the installation?

- What do the installation logs say?

- Location of Qlik Sense Desktop Installation logs:

https://support.qlik.com/articles/000048979

Best Regards,

Please, remember to "like" the post and mark the thread as solved once getting the correct answer
khan_imran
Creator II
Creator II
Author

Yes Installing as a local Admin on the PC. Antivirus is not blocking the installation. I have already mentioned the log details.

View solution in original post