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aatish12345
Creator
Creator

Error while installing QlikSense Desktop

Hi All,

I just started using Qlik Sense Desktop through Cloud application. I am new to it, but when I tried installing .exe file on my Windows 8 OS. I am getting an error. Attached is the copy of the same.

I tried running it as administrator, even tried workaround using Registry Editor but still the issue is not resolved.

The Log says ,

[1E78:0F3C][2020-03-18T22:53:35]e000: Error 0x80070643: Failed to install MSI package.
[1E78:0F3C][2020-03-18T22:53:35]e000: Error 0x80070643: Failed to configure per-user MSI package.
[1E78:0F3C][2020-03-18T22:53:35]i000: Detected failing msi: SenseDesktop
[1E78:0F3C][2020-03-18T22:53:35]i319: Applied execute package: SenseDesktop, result: 0x80070643, restart: None
[1E78:0F3C][2020-03-18T22:53:35]e000: Error 0x80070643: Failed to execute MSI package.

 

Kindly help me to resolve this one.

Regards,

Aatish

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1 Solution

Accepted Solutions
martinpohl
Partner
Partner

hm, the system requirement for Qlik Sense Desktop is Windows 10

Microsoft Windows 10 (64-bit version only)

see here

https://help.qlik.com/en-US/sense/February2020/pdf/Qlik%20Sense%20Desktop.pdf

Regards

View solution in original post

5 Replies
kaushiknsolanki

Hi,

It is because of the older version of .net framework.

Check the link below.

https://support.qlik.com/articles/000014827

Regards,
Kaushik
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aatish12345
Creator
Creator
Author

Hi Kaushik,

 

Thanks for the reply.

I have latest version of .NET Framework which supports on Windows 8, but still the error persist, after selecting run as administrator also.

 

Regards,

Aatish

martinpohl
Partner
Partner

hm, the system requirement for Qlik Sense Desktop is Windows 10

Microsoft Windows 10 (64-bit version only)

see here

https://help.qlik.com/en-US/sense/February2020/pdf/Qlik%20Sense%20Desktop.pdf

Regards

View solution in original post

aatish12345
Creator
Creator
Author

Oh. I will try updating my OS to Windows 10.

 

Thanks for this info Kaushik. Will get back to you once updation done.

 

Regards,

Aatish

aatish12345
Creator
Creator
Author

Hi Martinpohl,

Your trick finally works. I have updated my OS to Windows 10 and the app got installed successfully.

 

Thanks for this.

 

Regards,

Aatish