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New Contributor II

Error while installing QlikSense Desktop

Hi All,

I just started using Qlik Sense Desktop through Cloud application. I am new to it, but when I tried installing .exe file on my Windows 8 OS. I am getting an error. Attached is the copy of the same.

I tried running it as administrator, even tried workaround using Registry Editor but still the issue is not resolved.

The Log says ,

[1E78:0F3C][2020-03-18T22:53:35]e000: Error 0x80070643: Failed to install MSI package.
[1E78:0F3C][2020-03-18T22:53:35]e000: Error 0x80070643: Failed to configure per-user MSI package.
[1E78:0F3C][2020-03-18T22:53:35]i000: Detected failing msi: SenseDesktop
[1E78:0F3C][2020-03-18T22:53:35]i319: Applied execute package: SenseDesktop, result: 0x80070643, restart: None
[1E78:0F3C][2020-03-18T22:53:35]e000: Error 0x80070643: Failed to execute MSI package.

 

Kindly help me to resolve this one.

Regards,

Aatish

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1 Solution

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Partner
Partner

Re: Error while installing QlikSense Desktop

hm, the system requirement for Qlik Sense Desktop is Windows 10

Microsoft Windows 10 (64-bit version only)

see here

https://help.qlik.com/en-US/sense/February2020/pdf/Qlik%20Sense%20Desktop.pdf

Regards

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5 Replies
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MVP & Luminary
MVP & Luminary

Re: Error while installing QlikSense Desktop

Hi,

It is because of the older version of .net framework.

Check the link below.

https://support.qlik.com/articles/000014827

Regards,
Kaushik
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New Contributor II

Re: Error while installing QlikSense Desktop

Hi Kaushik,

 

Thanks for the reply.

I have latest version of .NET Framework which supports on Windows 8, but still the error persist, after selecting run as administrator also.

 

Regards,

Aatish

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Partner
Partner

Re: Error while installing QlikSense Desktop

hm, the system requirement for Qlik Sense Desktop is Windows 10

Microsoft Windows 10 (64-bit version only)

see here

https://help.qlik.com/en-US/sense/February2020/pdf/Qlik%20Sense%20Desktop.pdf

Regards

View solution in original post

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New Contributor II

Re: Error while installing QlikSense Desktop

Oh. I will try updating my OS to Windows 10.

 

Thanks for this info Kaushik. Will get back to you once updation done.

 

Regards,

Aatish

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New Contributor II

Re: Error while installing QlikSense Desktop

Hi Martinpohl,

Your trick finally works. I have updated my OS to Windows 10 and the app got installed successfully.

 

Thanks for this.

 

Regards,

Aatish