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rohitk1609
Valued Contributor III

Re: External drive connection

Hi Andres,


Please use UNC path from remote login on server not from outside of server. It will work.

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andres_corredor
New Contributor III

Re: External drive connection

Hi Rohit,

Sorry, just trying to understand what you mean, the following are the steps I have done

Server 1 - external server

Server 2 - Qlik sense server

1. Remote login to Server 2

2. Go localhost/hub

3. Create a new Test App -> Create new connection -> Folder

4. \\IP Server 1\rest of the path

Is that what you mean?

Error.png

Thank you!

Andres

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rohitk1609
Valued Contributor III

Re: External drive connection

Hi Andreas,

Can you show me via skype what exactly is happening. Please ping me kuma.rohit1609@gmail.com

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Partner
Partner

Re: External drive connection

Andres - see my comment...

you need to put the sharename \\IP Server 1\SHARENAME\rest of the path

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andres_corredor
New Contributor III

Re: External drive connection

Hi Barry,

What do you mean with SHAREDNAME?

If I would type on Win Explorer on Qlike sense server the following ie: \\10.16.25.34\RootShared\Data\DataTest, I get the file I need to pull from QlikSense.

Do I need to put anything else somewhere?

Thanks,

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Partner
Partner

Re: External drive connection

Does the service account running qlik services have access to that share and folder - ie can the account access the location outside of qlik - assuming it is not the one you are logged in as...

Sent from my iPhone

andres_corredor
New Contributor III

Re: External drive connection

I am logged in with my user on the server as well as my work station. I can access to the location from my work station and from Qlik sense server as well..

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Partner
Partner

Re: External drive connection

Andres.

Qlik generally runs with a service account not a personal account, have a look under your services - does that user have access to the location you are trying to access?

Barry

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rohitk1609
Valued Contributor III

Re: External drive connection

Hi Andres,

Go to services=> right click on any of services => properties => Log On => check which user name is there , this is what Barry is asking

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Support (Former)
Support (Former)

Re: External drive connection

Hello Andres,

Just try only \\<ServerName> or <ipaddress>\ and see if it list the folders which are shared and try to navigate to the location. 

-> When you are accessing it from the explorer, is it asking for any permission to be granted ?

Thanks

Tom Issac