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Specialist II
Specialist II

FAILED TO LOAD CONNECTION ISSUE AT QS HUB

Hi Guys,

I am facing one issue after opening qliksense hub apps.

pls have a look to below image. and help me to identif the issue.

DEFAULT ERROR AT HUB.png

Regards

Abhay

37 Replies
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Specialist
Specialist

Hi,

Could you resolve this problem?

Regards

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Creator II
Creator II

Hi Jordi,

Just to confirm, are you getting a pop up with "An error occured. Failed to load data connection" msg whenever you open any of the data connection through data editor? If yes, then the solution is to add below code just before </configuration> in respective config files stored under "C:\Program Files\Common Files\Qlik\Custom Data".

<runtime>

    <generatePublisherEvidence enabled="false"/>

</runtime>

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Specialist II
Specialist II

Hi Jai Soni,

Exactly described i m facing.. but did not clear with solution you given. could you pls explain it more.. thanks

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Creator II
Creator II

Hi Abhay,

Go to "C:\Program Files\Common Files\Qlik\Custom Data". You will see folders like QvDataMarketConnector, QvOdbcConnectorPackage, QvRestConnector and QvSalesforceConnector. Inside each folder there would be a config file. Ex: C:\Program Files\Common Files\Qlik\Custom Data\QvRestConnector\QvRestConnector.exe.config.

Edit config file and add below code just before closing </configuration> tag.

"

<runtime>

    <generatePublisherEvidence enabled="false"/>

</runtime>

"

Save file and do the same on Central and all RIM nodes. Make sure to stop services before making any changes.

Thanks,

Jai

View solution in original post

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Partner
Partner

Hi jai

Does your solution remove the symptom or the cause?

Br Thomas

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Creator II
Creator II

Hi Thomas,

I would say above steps is for removing the symptom. But we are fine with it.

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Partner
Partner

Thanks !! you saved my day !!!!

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Partner
Partner

I have faced this connection loading issue after upgrading to Qlik Sense vNov-2018.

The symptom is exactly as described in this support article: https://support.qlik.com/articles/000060594. Other than that, I have the existing ODBC connection displayed as "Unknown connection type: QvOdbcConnectorPackage.exe" as well.

According to  article: https://support.qlik.com/articles/000060594 ,it suggested to check if named pipes are blocked by antivirus software. However, I have not been able to configure the exclusion part.

So, I tried the solution suggested here by adding the section and it works:

<runtime>
<generatePublisherEvidence enabled="false"/>
</runtime>