Qlik Community

New to Qlik Sense

If you’re new to Qlik Sense, start with this Discussion Board and get up-to-speed quickly.

Announcements
Customer & Partners, DEC. 9, 11 AM ET: Qlik Product & Strategy Roadmap Session: Data Analytics REGISTER NOW
cancel
Showing results for 
Search instead for 
Did you mean: 
Gabrield1
Contributor II
Contributor II

Fail to Install Qlik Sense Desktop

Hi Qlik. I have tried to install Qlik Sense Desktop but the install keeps failing. I have downloaded the installer again. Ran it as Admin, still fails to install. I can't upload the install log file as this site says it's too large. On Windows 10 x64 latest update. Any help on how to fix this? 

1 Solution

Accepted Solutions
Gabrield1
Contributor II
Contributor II
Author

That's awesome, thank you!!! Will see if we can install this under the machine's Admin account and that should hopefully fix this. Yes, my surname does contain a special character between d'O

Thank you!  

 

View solution in original post

7 Replies
sateesh_jonnalagadda
Contributor
Contributor

remove existing failed installations. Restart your system and reinstall. Qliksense desktop only works on Windows OS

Gabrield1
Contributor II
Contributor II
Author

Thank you for trying Sateesh but that did not work. I am indeed on Win 10 x64 latest update. 

Sebastian_Linser

Help users find answers! Don't forget to mark a solution that worked for you! 🙂
Gabrield1
Contributor II
Contributor II
Author

Thanks Sebastian. I have zipped the files and uploaded them successfully, thanks for helping! 

Sebastian_Linser

Here are  the problematic lines

MSI (s) (9C:20) [10:09:45:735]: Executing op: RegAddValue(,Value="C:\Users\Gabriel d'Oliveira\AppData\Local\Programs\Qlik\Sense\QlikSenseBrowser\QlikSenseBrowser.exe" "--magiclink=%1",)
MSI (s) (9C:20) [10:09:45:736]: Executing op: ActionStart(Name=CA_ConvertToUTF8,,)
MSI (s) (9C:20) [10:09:45:737]: Executing op: CustomActionSchedule(Action=CA_ConvertToUTF8,ActionType=1025,Source=BinaryData,Target=CAQuietExec,CustomActionData="powershell" -NoLogo -NonInteractive -InputFormat None –ExecutionPolicy Unrestricted -Command "if (Test-Path -path 'C:\Users\Gabriel d'Oliveira\AppData\Local\Programs\Qlik\Sense\Engine\Settings.ini') {{ (Get-Content 'C:\Users\Gabriel d'Oliveira\AppData\Local\Programs\Qlik\Sense\Engine\Settings.ini') | Set-Content -Encoding UTF8 -Force 'C:\Users\Gabriel d'Oliveira\AppData\Local\Programs\Qlik\Sense\Engine\Settings.ini'" }})
MSI (s) (9C:54) [10:09:45:739]: Invoking remote custom action. DLL: C:\Windows\Installer\MSI4606.tmp, Entrypoint: CAQuietExec
MSI (s) (9C:40) [10:09:45:739]: Generating random cookie.
MSI (s) (9C:40) [10:09:45:743]: Created Custom Action Server with PID 18244 (0x4744).
MSI (s) (9C:58) [10:09:45:779]: Running as a service.
MSI (s) (9C:58) [10:09:45:784]: Hello, I'm your 32bit Impersonated custom action server.
CAQuietExec: At line:1 char:205

MSI (s) (9C:58) [10:09:45:784]: Hello, I'm your 32bit Impersonated custom action server.
CAQuietExec: At line:1 char:205
CAQuietExec: + ... veira\AppData\Local\Programs\Qlik\Sense\Engine\Settings.ini') | Set-C ...
CAQuietExec: + ~
CAQuietExec: Missing statement block after if ( condition ).
CAQuietExec: At line:1 char:207
CAQuietExec: + ... ira\AppData\Local\Programs\Qlik\Sense\Engine\Settings.ini') | Set-Con ...
CAQuietExec: + ~
CAQuietExec: An empty pipe element is not allowed.
CAQuietExec: At line:1 char:325
CAQuietExec: + ... d'Oliveira\AppData\Local\Programs\Qlik\Sense\Engine\Settings.ini' }}
CAQuietExec: + ~~~~
CAQuietExec: The string is missing the terminator: '.
CAQuietExec: + CategoryInfo : ParserError: (:) , ParentContainsErrorRecordException
CAQuietExec: + FullyQualifiedErrorId : MissingStatementBlock
CAQuietExec:
CAQuietExec: Error 0x80070001: Command line returned an error.
CAQuietExec: Error 0x80070001: QuietExec Failed
CAQuietExec: Error 0x80070001: Failed in ExecCommon method
CustomAction CA_ConvertToUTF8 returned actual error code 1603 (note this may not be 100% accurate if translation MSI (s) (9C:20) [10:09:46:637]: Note: 1: 2265 2: 3: -2147287035

MSI (s) (9C:20) [10:09:46:637]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (9C:20) [10:09:46:637]: User policy value 'DisableRollback' is 0
MSI (s) (9C:20) [10:09:46:637]: Machine policy value 'DisableRollback' is 0
Action ended 10:09:46: InstallFinalize. Return value 3.

the problem is that your user name it seems it contains a ' character which does not work perfect with the installation scope. You can try to install it with a different local user e.g. "test" and see if it runs through.

Help users find answers! Don't forget to mark a solution that worked for you! 🙂
Gabrield1
Contributor II
Contributor II
Author

That's awesome, thank you!!! Will see if we can install this under the machine's Admin account and that should hopefully fix this. Yes, my surname does contain a special character between d'O

Thank you!  

 

View solution in original post

Gabrield1
Contributor II
Contributor II
Author

Sebastian, thanks a mill! Working perfect now 🙂 Dont know how you spotted such as small character ' that caused the problem but thank you very much 🙂 Kudos to you!