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Not applicable

Failed To Authenticate Against The Selected Server.

Hi

I have installed Qlik Sense Desktop Version 3.2 SR4. After launching I am have registered with use of below link.

QlikID.

Now when I am trying to Log In with Qlik Account I am getting error "Failed To Authenticate Against The Selected Server. Please make sure internet connection is working and try again".

$58C34022B1F638FB.jpg

Please provide solution for this error.

Tags (2)
15 Replies
agigliotti
Honored Contributor II

Re: Failed To Authenticate Against The Selected Server.

are you able to log in on Qlik community website using the same credentials ?

Not applicable

Re: Failed To Authenticate Against The Selected Server.

Yes Andrea. I have used same credentials. Any changes I have to with proxy.

ogster1974
Honored Contributor II

Re: Failed To Authenticate Against The Selected Server.

I have a similar issue with one of my users.

Have tried clearing out the Qlik log files from temp as suggeested and no joy.

Regards

Andy

dogvilegr13
New Contributor

Re: Failed To Authenticate Against The Selected Server.

I experienced the same issue. I tried re-install with no luck.
Any ideas?

Regards,

Thodoris

ogster1974
Honored Contributor II

Re: Failed To Authenticate Against The Selected Server.

I have a ticket in with support will keep you posted if I get any joy.

dogvilegr13
New Contributor

Re: Failed To Authenticate Against The Selected Server.

Any news?

ogster1974
Honored Contributor II

Re: Failed To Authenticate Against The Selected Server.

In the end I did the classic uninstall and reinstall.  I selected custom instaltion but didnt change the defaults and it behaved itself.

vyacheslavg
New Contributor III

Re: Failed To Authenticate Against The Selected Server.

I have the same issue. Obviously, I have the access to QlikID.

I think this is related to proxy setup (for example, the issue with Anaconda (Python distrib manager) is the same, but in it you can configure proxy and it works after that.

Seems the issue is that Qlik Sense Desktop does not pickup proxy settings by itself from Windows.

I assume that is possible to provide proxy server details in settings.ini or services.conf - if I only knew what is the correct syntax

javier_florian
Contributor III

Re: Failed To Authenticate Against The Selected Server.

I have same issue with June 2017 Patch 1 version.

It's not cool to feel your problem not matter, I feel like a castaway hahaha