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spawninc
Contributor
Contributor

Failed To Authenticate Against The Selected Server

I received the below message when I open the Qlik Sense Desktop. It was no problem yesterday, how can I resolve this issue? IT looks like a few users encountered the issue but no solutions found in the community group.

Failed To Authenticate Against The Selected Server. Please make sure internet connection is working and try again

4 Replies
Marcoimp
Partner
Partner

Hi,
First of all, have you a Qlik Sense Server that can autheticate users (Enterprise or Business SaaS)?
From 14th July Desktop version is not free anymore:
https://community.qlik.com/t5/Qlik-Support-Updates-Blog/Changes-to-Qlik-Sense-Desktop-in-2020/ba-p/1...

 

spawninc
Contributor
Contributor
Author

Yes I am aware of that. 

I click in the Log in link, it will prompt the same error msg instead of prompting for login and password

 

Ahmad
Contributor
Contributor

I have (Enterprise or Business SaaS) how I can make it authenticate my desktop version 

 

 

Marcoimp
Partner
Partner