I am facing an issue in Qlik Sense server, I get the error message "Failed to import app. Please check log file." when trying to import an app, I have tried creating a new app from scratch and importing but still get the same error. Does anybody know what could be causing this, also where can I find the log file?
Thanks for your reply, however I am not sure that is the same issue. I found the log file entry:
|ManagementAccess||/qrs/app/upload||Import app||500||Unable to connect to the remote server (HTTP code: 500)|
Where did you build first app? In Desktop or Sense Server ("Enterprise")? Are they using same version (if you did use Desktop)?
Does your app (you are importing) contain extensions?
Have you tried a different browser (different version)?
The key logs here will be:
C:\ProgramData\Qlik\Sense\Log\AppMigration > The relevant Global and Request logs.
C:\ProgramData\Qlik\Sense\Log\Engine\Trace > System log
C:\ProgramData\Qlik\Sense\Log\Repository\Trace > System log
Depending on versions there are multiple reasons for this and potential work-arounds or fixes.
It'll be best to contact us in Support to go from there rather than posting snippets of logs here and there on the forums.
The issue still remains even after restarting services unfortunately.
In answer to your questions...
The app was built on a different Sense Server but same version (2.1.1). I have also tried to create an app from scratch on the new server with no objects or extensions, exporting it and then importing it back but it does't work either. The browser is IE10, the only option available on the server at the moment.