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Hi all,
Trying to dowload the latest QlikSense Desktop June 2019 version I'm getting an error message saying 'An error has occurred; Qlik Sense Desktop Install Failure'.
I've tested the following options to solve this problem:
First of all, I'm installing the software on a Win10 machine. Just installed the QlikView desktop without any problems. Furthermore, I'm not trying to install the software on a server or environment with business policy security rules.
Also, I made sure to block the virusscanner during the installation.
When the first try failed I tried to fix the installation by installing it as an administrator. When this didn't work I unpacked the setup with the command-line *.exe -layout to extract the MSI files.
Also the MSI returns the same error. Deleted all files from appdata, programdata and the register and tried it again to a different partition. Still the same error.
The log files I retrieved with the error message are included.
Who can tell what's going on here? Many thanks!
Hello,
it seems you have issues writing the registry keys during the installation
MSI (s) (F0:D0) [21:53:26:157]: Product: Qlik Sense Desktop -- Error 1406. Could not write value F_SenseDesktop to key \Products\6F2DD32EF58765940B0C767F8BF9BAEB\Features. System error . Verify that you have sufficient access to that key, or contact your support personnel.
Error 1406. Could not write value F_SenseDesktop to key \Products\6F2DD32EF58765940B0C767F8BF9BAEB\Features. System error . Verify that you have sufficient access to that key, or contact your support personnel.
MSI (s) (F0:D0) [21:53:26:194]: Note: 1: 2265 2: 3: -2147287035
MSI (s) (F0:D0) [21:53:26:194]: User policy value 'DisableRollback' is 0
MSI (s) (F0:D0) [21:53:26:194]: Machine policy value 'DisableRollback' is 0
Action ended 21:53:26: InstallFinalize. Return value 3.
Have you checked if an Antivirus or Maleware scanner is blocking the registry changes?
regards
Sebastian