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eduardo_dimperi
Valued Contributor II

Folder Connection Problem

Hi,

My problem happened after a password change from my infrastructure, i can't see the shared network folders anymore.

First i tried check if new password will work in windows and worked. After i add the new password by QMC to my data connection, but still  without access.

Access by windows

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QMC DataAcess inserting the new password

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Connection withou acess to the folder

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Labels (1)
3 Replies

Re: Folder Connection Problem

Can you try to access as the service account and directly browse that path, if it prompt for a password, than that could be what is preventing it. Possible workaround it would be add a credential manager to the network path. Control manager > credential manager > windows credentials > Add a windows credential > Add "Brasil" for the network address( if that doesn't work try again with "\\Brasil")   > user name and password> try again. 

 

BR

 

Gio

 

Giuseppe Novello
Principal Technical Support Engineer @ Qlik
eduardo_dimperi
Valued Contributor II

Re: Folder Connection Problem

Hi Gio,

Where can i find this network path "Control manager > credential manager > windows credentials > Add a windows credential > ". That's windows or qlik sense (qmc)?

 

Thank You

Re: Folder Connection Problem

Well, nothing in Qlik side, Control Panel is a feature in Windows OS, you can simply open windows search and type control panel, I would highly encourage engage your system administrator for help, since  he should know where is control panel is.

 

Anyways, here is different ways to get to control panel:

https://www.isunshare.com/windows-server/open-control-panel-in-windows-server-2012.html#opt1

 

Gio

 

 

Giuseppe Novello
Principal Technical Support Engineer @ Qlik