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Help to create a total duration field

Hi all,

I am new to Qlik software, currently, I am trying to create a total duration field by multiplying fields of 'duration' and 'frequency'. (Please see attached file, I would like to add this column to my table and I have tried to add a measure/dimension by writing the expression =Extension(call duration)*Call Skills (frequency) but it shows as nill...

E.g. the first line would be 0:00:00 * 38 = 0:00:00, the second would be 0:00:01 * 51 = 0:00:51, etc

I'm sure this is basic!, but i'd really appreciate your help!

1 Solution

Accepted Solutions
sunny_talwar

What about this:

=Time(Time#(Extension, 'h:mm:ss') * Count([Call Skills]), 'h:mm:ss')

View solution in original post

8 Replies
sunny_talwar

Can you try this:

=Time(Time#(Extension, 'h:mm:ss') * [Call Skills], 'h:mm:ss')

Kushal_Chawda

try this as well

Interval(frac(Time#(Extension,'hh:mm:ss')*[Call Skills]),'hh:mm:ss')

Not applicable
Author

test2.png

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Author

Hi Kush, as you can see it populates nothing on the table

I'm sure it is simple, but the expression did not work sadly

Not applicable
Author

Hi Sunny! Thanks for your help,

I'm sure it is simple, but the expression did not work sadly

Not applicable
Author

I'm not sure if it is because my first field is AGENT ID, im not sure if that needs to be taken into consideration.

So i Have Agent ID, Duration and frequency (see image) agent ID.png

Not applicable
Author

I'm not sure if it is because my first field is AGENT ID, im not sure if that needs to be taken into consideration.

So i Have Agent ID, Duration and frequency (see image) agent ID.png

sunny_talwar

What about this:

=Time(Time#(Extension, 'h:mm:ss') * Count([Call Skills]), 'h:mm:ss')