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I just upgraded my Qlik server to September 2020. I see that in the release there should be a Qlik Insight Advisor chat I should have access to. However I don't see the option to open it like they do in the feature demonstration video. Here is a link to the video https://community.qlik.com/t5/Qlik-Product-Innovation-Blog/Qlik-is-raising-the-bar-once-again-with-t.... Any ideas on what I need to do further to enable the chat?