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shliao02
Contributor
Contributor

I can not install newest version of Desktop

Dear all experts,
I install the newest Qlik Sense Desktop today. I selected the 'upgrade' option. Unfortunately, the system tell me 'fail'. I post some error log. Could you help me and tell me how I can install the new Qlik sense desktop? Thx!

Property(S): PrimaryVolumeSpaceAvailable = 0

Property(S): PrimaryVolumeSpaceRequired = 0

Property(S): PrimaryVolumeSpaceRemaining = 0

Property(S): INSTALLLEVEL = 1

Property(S): SOURCEDIR = C:\Users\wonmu\AppData\Local\Package Cache\{D51197D7-15E4-48CC-A494-6E2D89D29C5F}v12.36.1\

Property(S): SourcedirProduct = {D51197D7-15E4-48CC-A494-6E2D89D29C5F}

Property(S): ProductToBeRegistered = 1

MSI (s) (68:E8) [15:54:46:114]: Note: 1: 1708

MSI (s) (68:E8) [15:54:46:114]: Note: 1: 2205 2:  3: Error

MSI (s) (68:E8) [15:54:46:114]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708

MSI (s) (68:E8) [15:54:46:114]: Note: 1: 2205 2:  3: Error

MSI (s) (68:E8) [15:54:46:114]: Note: 1: 2228 2:  3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709

MSI (s) (68:E8) [15:54:46:114]: Product: Qlik Sense Desktop -- Installation failed.

1 Reply
d_ankusha
Creator II
Creator II

So you're trying to upgrade QlikSense Desktop. Can you share what are version you're trying to upgrade into and what was the previous version?