I have just installed Qlik Sense to try it a bit. After the installation is completed, I have clicked on the shortcut on my desktop and I got the error message : "Authentification Failure, please check your username ans password"..
What is that ? I don't even know what username and password it is refering to...
Any idea ? I haven't found anything on that on the internet ..
go to C:\Users\<user profile>\Documents\Qlik\Sense\Log
delete all log files
Start Qlik Sense
send us new log file that was created - by attaching to this discussion
This also may be related to local network settings, that sometimes involve the use of a proxy server. if you can check your network settings - internet options and make sure to bypass proxy for local addresses:
The try to start Qlik Sense again
Some other things you can also try:
Uninstall Qlik Sense
Make sure you are logged in with a user account that can install software
OR - when installing make sure to choose Run as Administrator...
Let us know how you do. We are committed to your success and want to make sure you have a good experience with the product.