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alan3
Contributor
Contributor

Impossible to invite other users in a shared space

Hello,

I can't invite other members, all of whom own their own Qliksense Business user license.
When they try to connect to the shared space, it returns the error that they do not have a license.

Do you have an idea?

 

Thank you very much,

Labels (1)
4 Replies
Leigh_Kennedy
Employee
Employee

License allocation is a different from authorisation.  Users will still need to be assigned a license in the management console.

Lisa_Sun
Support
Support

Have you assigned the Professional or Analyzer license to the users under "User Allocation"? That is required. If this does not answer, what is the error message? Pleas share the screen shot.

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alan3
Contributor
Contributor
Author

Thank you very much for your answer.

I tried to allocate licences, but I'v none to distribute, we buyed our Professional licences separately. Does it mean that I should have buy for example 4 licences and then distribute it to my colleagues?

Richard_T
Support
Support

Hi, Yes you will be needing a License (Professional/Analyzer) and allocate it to users. After that you can add them as a member for shared spaces and can assign a role.

See helpsite:

https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Spaces/working-in-shared...

https://help.qlik.com/en-US/cloud-services/Subsystems/Hub/Content/Sense_Hub/Spaces/managing-shared-s...

Thanks