Installation Failed - Qlik Sense Desktop

[madhav]

Hello,

I have run into installation error midway into installing Qlik Sense Desktop.

I have attached the log file. 

My system specifications are: Personal Computer, Windows 10, 4GB ram,  64bit

Please kindly help.

[NadiaB]

Hi @madhav 

By any chance could you attach the installation logs ?

Thank you !

[madhav]

@NadiaB I have attached it as pdf file

[NadiaB]

Hi @madhav 

Its challenging to read the PDF, is there any possibility to share the text files?
Thank you !

[madhav]

@NadiaB Not sure what you are asking exactly, the log file is a text file which is 91 MB, so I converted it to pdf file just to able to upload it here. The pdf file is the log file exactly same as the text file just in pdf format.

[Luis_Arocho-LLantin]

Hi Nadia.

I was able to convert the PDF to TXT.  The error is:

[19:52:00:561]: Note: 1: 1708 MSI (s) (88:E8)

[19:52:00:561]: Note: 1: 2205 2: 3: Error MSI (s) (88:E8)

[19:52:00:561]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1708 MSI (s) (88:E8)

[19:52:00:787]: Note: 1: 2205 2: 3: Error MSI (s) (88:E8)

[19:52:00:787]: Note: 1: 2228 2: 3: Error 4: SELECT `Message` FROM `Error` WHERE `Error` = 1709 MSI (s) (88:E8) [19:52:00:787]: Product: Qlik Sense Desktop -- Installationfailed.MSI (s) (88:E8)

[19:52:00:790]: Windows Installer installed the product. ProductName: Qlik Sense Desktop. Product Version: 14.54.2. Product Language: 1033. Manufacturer: QlikTech International AB. Installation success or error status: 1603.MSI (s) (88:E8)

[19:52:01:779]: Deferring clean up of packages/files, if any exist

[Vinay_B · Accepted solution]

Hi @madhav 

I suspect the issue might be related to .Net Framework. Follow the instruction here to resolve the issue: 

https://community.qlik.com/t5/Knowledge/Qlik-Sense-Desktop-or-Server-Install-Fails-Failed-to-Install...  

Let me know how it goes.

Vinay

[madhav]

@Vinay_B  Thanks for the response, I have checked the url you have provided.

1. I already have powershell in the path tab (attached as image)

2. For the option 2 in the link provided, the url doesnot exists.

Are there any other options to try?

[madhav · Accepted solution]

Problem has been solved, I have activated my windows (which I did not realize before) and tried the download again and it worked. Thanks @Vinay_B  @Luis_Arocho-LLantin  @NadiaB for trying to help me 🙂