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CB52
New Contributor

Installing Error

Hi guys:

I'm trying to install Qlik Sense Desktop April 2019 version.

The installation fails and a screen with the message "An error has occured"  is shown.

No details. No error code. No nothing.

Can anybody give me some help.

Zipped log file atached.

Thanks a lot.

 

3 Replies
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datavispaul
New Contributor

Re: Installing Error

I am also unable to install Desktop April 2019.  Mystified.  Hoping someone can help.

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Re: Installing Error

Go to Documents and delete Qlik folder then restart the machine and try to re-install the scratch. and you should look if there is any in Control Panel. Please check and uninstall if there is any?

Before develop something, think If placed (The Right information | To the right people | At the Right time | In the Right place | With the Right context)
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datavispaul
New Contributor

Re: Installing Error

Thank you for your reply loveisfail. 

Before I got to try your suggestion, a colleague of mine suggested that I simply right click the setup file and choose run as administrator.  That did the trick for me.  I was not aware of this trick.