Qlik Community

New to Qlik Sense

Discussion board where members can get started with Qlik Sense.

Not applicable

Internal server error on Qlik sense desktop

When trying to start Qlik sense after just installing and downloading a popup appears telling me there is an internal server error.

I am new to Qlik, please help!

3 Replies
andrespa
Valued Contributor

Re: Internal server error on Qlik sense desktop

Hi Michelle, it's a weird issue that it might be a bug on the new version (3.1 SR4). Try to refresh your browser and eventually it will work (don't know the reason yet, but as I told you I've started experiencing the issue with the update to the 3.1 version).

Hope it helps,

Andrés

cri
Contributor

Re: Internal server error on Qlik sense desktop

Hi Michelle,

Here are some things you can try:

  1. Open Qlik Sense Desktop and click anywhere on the Qlik Sense window. Hit F5 (or whatever your refresh key is) a bunch of times - between 2 and 10 usually works.
  2. Run the 'Repair' option from the download file. You can obtain the download file by filling out and submitting the form here: http://www.qlik.com/try-or-buy/download-qlik-sense. You can also get it from the downloads page if you have a QlikID.
    1. Sometimes after running the repair option your will get a 'Could not reach http://localhost:4848 hub' or other error - if that is the case, try step one again.
Not applicable

Re: Internal server error on Qlik sense desktop

Hi!

Thank you for your help! In the end it was a combination of things. We are still not sure exactly what was wrong, but the biggest of the issues was my virus protection. I had to completely uninstall before Qlik would work. We also had to play around with compatibility on Qlik as well as a weblclient service. But finally got it running!