Issue in Apr'2018 release of Qliksense

[nikhilgarg]

Hello All,

I am using Qliksense April 2018 version. I am facing an issue that in every 2-3 days, i face an error while opening any application i.e.

"You dont have any access pass". I do ahve access pass but dont knw y this problem keeps repeating. When i restarted my services, and then if i re-open the documents, it works well. Can anyone tell em the issue?

[achakilam1022]

I'm using April 2018 12.16.2 version mto‌

[Michael_Tarallo]

OK thanks - I am searching and asking around - in the meantime the best thing to do is to gather all the log from the:

C:\ProgramData\Qlik\Sense\Log - directory - perhaps there may be some clue in there.

Regards,

Mike

[nikhilgarg]

Hey Mike,

I cannot find any directory folder under log folder.

On Thu 31 May, 2018, 1:36 AM Michael Tarallo, <qcwebmaster@qlikview.com>

[Michael_Tarallo]

Hi Nikhil - Hmm - that's odd - if this is Qlik Sense Enterprise - it may be that the logs are being written elsewhere - if this is using shared persistence which uses the network share for content then it may be in the location where your shared (UNC) is - mine for example is: C:\QlikSenseShare\ArchivedLogs

1 other thing to try - check the way your Qlik Sense services are being started - are you using the same account that you log in with - for example - I use mtarallo - I should be using a service account to start the services, but being it is my demo machine, I just chose the default user I was logged in with when installing. I am told that you may be running out of sessions at certain times when other processes are running in the background - like the monitoring apps refresh. Can you create a system account and start the services with that and then monitor the progress? I will continue to investigate. I have others mention this as well - but have not yet pinpointed a solution. Other that have upgraded from a previous release vs. a new install have seen this problem - as is the case with me as well. Let me know how you do.

Regards,

Mike T

Qlik

[dionverbeke]

Hi mike. we had the same issue. closing the browser and retrying fixes the problem temporarily, so I agree it might have to do with too many sessions.

[sumit_ranjan_pa]

Unfortunately I have faced this issue on September release as well. I worked around by using incognito mode in Chrome and clearing all the cache.

Service restarting helps but cannot do that on servers always.

[Michael_Tarallo]

Hi All - I think a good fix attempt is to make sure that the account starting the services is not the same RootAdmin account used in Qlik Sense. Create a new "service account" and use that to start the services:

Monitor to see if this happens again - so far so good with my installation.

When applicable please mark the appropriate replies as CORRECT. This will help community members and Qlik Employees know which discussions have already been addressed and have a possible known solution. Please mark threads as HELPFUL if the provided solution is helpful to the problem, but does not necessarily solve the indicated problem. You can mark multiple threads as HELPFUL if you feel additional info is useful to others.

Regards,

Mike T

Qlik

[nikhilgarg]

Hey Mike,

Thanks for this. One more point i was to raise, although this is not the correct thread but still.

We don't have actions/Triggers like we have in Qlikview. Due to this constraint, it is hard to fulfill user's requirement and thus hard to convince user why to switch to Qliksense. I request you if Qliksense can showcase Actions/Triggers in the upcoming versions. Trust me, it will really helps each one of us.

[sumit_ranjan_pa]

Hi Nikhil, I believe you can do all that using combination of variables and extensions. I have implemented something similar in my applications and they work well.

[nikhilgarg]

Hey Sumit,

My scenario is, i have filters as :

1: Week filter having values like Week1, Week2 etc

2: YTD/MTD filter having values as YTD and MTD.

I want that if any value from Week is selected, YTD/MTD should be disabled and if any value from YTD/MTD selected then Week filter should be disabled. I am not able to achieve that. I tried a lot. Can you help me achieving this?