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adutta21
New Contributor

Issue with NPrinting on Demand reports

Hi All,


We are facing an issue with NPrinting On demand report generation using On Demand App. The extension works fine when NPrinting server is logged in browser. as an when we are logging out from NPrinting, the on demand report generation is not happening.

Is this something related to NPrinting setup, or this is usual behaviour of On Demand extension.

Thanks

Angshuk

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8 Replies
rittermd
Honored Contributor

Re: Issue with NPrinting on Demand reports

I just set this up on my system and it is working perfectly.

Can you give me more details on what you have setup and how you are going about it?

ramyasaiqv
Contributor II

Re: Issue with NPrinting on Demand reports

I'm having exactly the same issue, are you able to resolve this issue? Thank you

Ramya

rittermd
Honored Contributor

Re: Issue with NPrinting on Demand reports

Did you resolve this?

If not please answer my question and I will try to help you.

I have this working fine on my system.

adutta21
New Contributor

Re: Issue with NPrinting on Demand reports

No Mark. Its not yet resolved. The issue is happening when we are explicitly logging out of NPrinting portal and trying to do an export from ondemand app.

rittermd
Honored Contributor

Re: Issue with NPrinting on Demand reports

Need to clarify.

You are trying to print from a QS On Demand App?  Not a regular app?

I have it working in a regular app from the hub without logging into NPrinting.  But I have not created an On Demand app yet.  So I can't say how that will or will not work.

I would think that it would work the same.  When you use the extension to do the On Demand printing you have to specify the NPrinting server in the setup.  And that is how it knows to connect and which app and report to use. 

ramyasaiqv
Contributor II

Re: Issue with NPrinting on Demand reports

Nprinting on demand issue.PNG 

Hi Mark,

Thank you for the response. No, it’s not resolved yet.  As angshuk, mentioned when we login to NPrinting web console/portal either with Windows authentication or Nprtinting authentication and try to generate on demand reports it works fine.  But if we log out of the Nprtinting portal and try to generate the reports get’s “failed to get data from external source” error. Also, If we don’t delete the cookies and browsing history it works.

    Ramya

manuele_silvest
New Contributor II

Re: Issue with NPrinting on Demand reports

Same problem. If i log in to the NPrinting Portal all is ok, otherwise it will not works..

parth453
New Contributor

Re: Issue with NPrinting on Demand reports

Hi,

Anyone got this resolved? Facing the same issue here.

Parth

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