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Issue with Ops monitor and License monitor after June release upgrade

Hi ,

OPS monitor and license monitor is failing with below error after June release upgrade:

2017-08-23 14:01:59 0613 For each endpoint in 'monitor_apps_REST_license_user','monitor_apps_REST_license_login','monitor_apps_REST_user','monitor_apps_REST_license_access','monitor_apps_REST_app'

    2017-08-23 14:01:59 0614 CALL monitor_apps_REST_license_user

      2017-08-23 14:01:59 0634 LIB CONNECT TO ***

      2017-08-23 14:01:59 0636 RestConectorMasterTable:

      2017-08-23 14:01:59 0637   SQL SELECT

      2017-08-23 14:01:59 0638       "id" AS "id_u0",

      2017-08-23 14:01:59 0639       "createdDate",

      2017-08-23 14:01:59 0640       "modifiedDate",

      2017-08-23 14:01:59 0641       "modifiedByUserName",

      2017-08-23 14:01:59 0642       "lastUsed",

      2017-08-23 14:01:59 0643       "quarantined",

      2017-08-23 14:01:59 0644       "quarantineEnd",

      2017-08-23 14:01:59 0645       "__KEY_root",

      2017-08-23 14:01:59 0646       (SELECT

      2017-08-23 14:01:59 0647           "id",

      2017-08-23 14:01:59 0648           "userId",

      2017-08-23 14:01:59 0649           "userDirectory",

      2017-08-23 14:01:59 0650           "name",

      2017-08-23 14:01:59 0651           "__FK_user"

      2017-08-23 14:01:59 0652       FROM "user" FK "__FK_user")

      2017-08-23 14:01:59 0653   FROM JSON (wrap on) "root" PK "__KEY_root"

      2017-08-23 14:02:00       14 fields found: id, userId, userDirectory, name, __FK_user, id_u0, createdDate, modifiedDate, modifiedByUserName, lastUsed, quarantined, quarantineEnd, __KEY_root, __extra_,

      2017-08-23 14:02:00      Error: QVX_UNEXPECTED_END_OF_DATA: HTTP protocol error 401 (Could not authenticate the request: Expected an authentication header.):

      2017-08-23 14:02:00     

      2017-08-23 14:02:00      Requested resource requires authentication.

      2017-08-23 14:02:00      Execution Failed

      2017-08-23 14:02:00      Execution finished.

5 Replies
m_sharif
New Contributor III

Re: Issue with Ops monitor and License monitor after June release upgrade

Hi Amit,

Have you managed to resolve this issue?

Kind Regards

Muhammad

herbert88
Contributor II

Re: Issue with Ops monitor and License monitor after June release upgrade

Try this article of the knowledge base

Regards

Not applicable

Re: Issue with Ops monitor and License monitor after June release upgrade

Yes the issue got resolved by maintaining the connection string under data connection in QMC.

Sometimes its maintained as local host just try to change it with central node

m_sharif
New Contributor III

Re: Issue with Ops monitor and License monitor after June release upgrade

in my case the issue resolved by re-entering the credentials in all monitoring apps and then making sure the app name is correct.

Not applicable

Re: Issue with Ops monitor and License monitor after June release upgrade

Cheers!!