Issue with upgrading qliksense enterprise from Feb2018 to June2018

[premvihari]

Dear Experts,

I have tried to upgrade the qliksense for one of the customers from qliksense Feb 2018 to June 2018. When I start the actual installation everything seems fine for a while, but then I get an error message  Installation failed and from the logs found issue with "Qlik Sense Repository.". Please find the attached logs for more details. Kindly help to fix this.

Thanks

[rittermd]

Single or multiple nodes?

Did you verify that all services were stopped and stayed stopped?

[dionverbeke]

Did you try starting the upgrade in Administrator Modus.

For me that solved the issue...

Dion

[premvihari]

It's a single node. Qlik sense repository service was getting stuck in stop pending state. To solve this, I run the Task Manager in the server and in the "Details" tab I locate the service that was struck and killed the process by ending the task. After ending the task I was able to restart services without problem.