Qlik Community

New to Qlik Sense

If you’re new to Qlik Sense, start with this Discussion Board and get up-to-speed quickly.

Announcements
IMPORTANT security patches for GeoAnalytics Server available to download: READ DETAILS
cancel
Showing results for 
Search instead for 
Did you mean: 
khartless
Contributor II
Contributor II

License Monitor Failing on reload (New install)

I have just installed Qlik Sense (February 2020) and the License Monitor is failing to reload. Operations Monitor is fine. Checking the error log (attached) the reload is failing after the connection 'monitor_apps_REST_license_overview' with the following error:

Error: HTTP protocol error 403 (Forbidden):

The server refused to fulfill the request.

Execution failed.

I'm sure that this is something simple in the setup that I missed and someone with more experience will be able to stop the problem right away.

Labels (3)
1 Reply
joseph_morales
Creator II
Creator II

Hi @khartless ,

Possible cause  

The user configured in "monitor_apps_REST_license_overview" data connection does not have read access to the license and access type entities.

Proposed action  

Do the following:

  1. Open the Data connections overview page in the QMC.

  2. Select the monitor_apps_REST_license_overview data connection, click Edit and enter user ID and password credentials of a user with correct access rights.

  3. Save the changes.

Source: Help.qlik

https://help.qlik.com/en-US/sense/June2019/Subsystems/Monitoring/Content/Sense_Monitoring/Troublesho...

Best Regards,
Joseph Morales