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sorrakis01
Specialist
Specialist

License Monitor and Operations Reload Error

Hi,

I can't reload the apps License Monitor and Operations Monitor. The end's log say:

      2016-09-29 10:52:46 0461

      2016-09-29 10:52:46 0461 CALL qrs_userAccess

      2016-09-29 10:52:46 0462

      2016-09-29 10:52:46 0482 *** CONNECT TO ***

      2016-09-29 10:53:16      Error: QlikView Connector is not responding.

      2016-09-29 10:53:16      QlikView Connector is not responding.

      2016-09-29 10:53:16      Execution Failed

      2016-09-29 10:53:16      Execution finished.

The logs folder is in the PathName

Capture.PNG

And path: C:\ProgramData\Qlik\Sense\Repository\Archived Logs\User_server\

have all folders and logs:

Script

Printing

AppMigration

Proxy

Repository

Engine

Scheduler

Anyone have any idea?

Thanks

17 Replies
sorrakis01
Specialist
Specialist
Author

Hi Jai,

You need to change all files of this connectors in the path c:\Program Files\Common Files\Qlik\Custom Data

Regards

jaisoni_trp
Creator II
Creator II

Yup, did that earlier but still the same error.

jaisoni_trp
Creator II
Creator II

Actually I also had to edit qrs connections to point to Central node which resolved my issue. Thanks!

sorrakis01
Specialist
Specialist
Author

Hi,

Stop services. After change connectors.exe of the folder

Start services. Verify in virtual proxies if you start on Windows not in Form.Reload apps.

Regards

jaisoni_trp
Creator II
Creator II

I am good now. Thanks.

Anonymous
Not applicable

Hi Jordi,

Can you provide the changes you made in the file?

Best Regards,

Louis

sorrakis01
Specialist
Specialist
Author

Hi Louis,

Sorry for the delay.

Go to "C:\Program Files\Common Files\Qlik\Custom Data". You will see folders like QvDataMarketConnector, QvOdbcConnectorPackage, QvRestConnector and QvSalesforceConnector. Inside each folder there would be a config file. Ex: C:\Program Files\Common Files\Qlik\Custom Data\QvRestConnector\QvRestConnector.exe.config.

Edit config file and add below code just before closing </configuration> tag.

"

<runtime>

    <generatePublisherEvidence enabled="false"/>

</runtime>

"

Save file and do the same on Central and all RIM nodes. Make sure to stop services before making any changes.

Regards

andres_corredor
Contributor III
Contributor III

Hi Jordi,

I am getting same error: "Connector is not responding" even when I try to create a new connection, I went to the files but I got this tag </configSections> is the same as </configuration>? which services do I need to stop to make the changes just ServiceDispatcher?

Thanks!