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swapnilrodge
New Contributor

License Monitor and Operations Reload Failed

Hi All,

Our License Monitor and Operations Monitor Reload tasks suddenly  started failing with below error. Could you please advise?

2019-04-26 12:17:07 0093 LET tempErrorDetails = ScriptErrorDetails
2019-04-26 12:17:07 0094 IF Len(tempErrorDetails) > 0 THEN
2019-04-26 12:17:07 0108 db_check:
2019-04-26 12:17:07 0109 SELECT "id"
2019-04-26 12:17:07 0110 FROM "public"."log_entries"
2019-04-26 12:17:07 0111 WHERE "entry_timestamp" >= '2019-04-26 13:02:42'
2019-04-26 12:17:07 Error: Connector reply error: Unable to connect to database:
2019-04-26 12:17:07 Error message:
2019-04-26 12:17:07 Please check the values for Username‚ Password‚ Host and other properties.
2019-04-26 12:17:07 Description: Access credentials are not valid for this connection.
2019-04-26 12:17:07 0115 LET tempErrorDetails = ScriptErrorDetails
2019-04-26 12:17:07 0116 IF Len(tempErrorDetails) > 0 THEN
2019-04-26 12:17:07 0117 trace ERROR: Connector reply error: ***
2019-04-26 12:17:07 0117 ERROR: Connector reply error: ***

1 Reply

Re: License Monitor and Operations Reload Failed

When you setup the QLogs reader/writer password, did it have any special characters, if it did, what was it? 

 

BR

Gio

Giuseppe Novello
Principal Technical Support Engineer @ Qlik