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Contributor II
Contributor II

Need Ideas for 'Code Release' Impact on Number of Tickets

I have created a dahsboard for Customer Tickets. I'm visualizing things like total no. of tickets, monthly ticket count, daily ticket count etc. 

One of the things I need to visualize is how does monthly code release impacts the volume of tickets.

I have created a Daily Ticket Count chart where I have dates on the x-axis. I have written an expression in 'Colors' section where when a Month Date = Release Date, that bar is of red color.

Capture3.JPG

Thus, in the form of bar chart, it is pretty clear that 4/12/2019 was a release date.

However, I was looking for some other ideas which will help me visualize code release impacts.

Like no. of tickets before and after the release - which other types of charts/visualizations can I use other than simple table?

Any idea would be appreciated! 🙂

Thanks,

YASH

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