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robin_ernste
New Contributor II

Not able to log into the QlikCloud

Hey everyone,

I've installed QlikSense and I'm trying to:

- Open a QlikSense app shared by a colleague in the cloud

- Share my own app in the cloud.

In both cases when I want to either go to the cloud or share something to it, I'm only getting the following screen:

(see attached)

Note: when I enter the login screen, I automatically am logged in through single sign on. But apparently without result?

Does anyone know what's the case in this situation?

Kind regards

Robin

Tags (1)
1 Solution

Accepted Solutions
maw
New Contributor

Re: Not able to log into the QlikCloud

Hi Robin,

Can you try to go to Qlik.com and logout from there, then login again into QlikCloud.com, it should solve the problem.

If the problem persists then clear the cookies in the browser and try to share again.

Regards

8 Replies
brunobertels
Valued Contributor

Re: Not able to log into the QlikCloud

Hi Robin

Try to reach Qlik Cloud through Qlik Sense :

clic on the cloud item

Since a couple of days qlik cloud use the same loggin than Qlik site single sign on

Your collegue must have adding you and sending you an invitation to his own cloud to see his app

hope it's help

Bruno

robin_ernste
New Contributor II

Re: Not able to log into the QlikCloud

Hi Bruno,

Thank you for taking the time to look into this.

Actually, this is exactly how I enter the cloud...with the result as shown in the attached picture.

Just an empty screen.

QlikSenseCloud.jpg

Do you have another idea what could cause this?

Kind regards,

Robin

brunobertels
Valued Contributor

Re: Not able to log into the QlikCloud

I tested it on my own and got the same issue ( same screen shot) so may be a tempory maintenance or issue accesing qlik Cloud.

Try to connect later

Bruno

robin_ernste
New Contributor II

Re: Not able to log into the QlikCloud

Ah! That would clarify a lot.

I'll test it again later and will update the result here as well.

Thanks for the help so far Bruno and have a great Christmas

maw
New Contributor

Re: Not able to log into the QlikCloud

Hi Robin,

Can you try to go to Qlik.com and logout from there, then login again into QlikCloud.com, it should solve the problem.

If the problem persists then clear the cookies in the browser and try to share again.

Regards

robin_ernste
New Contributor II

Re: Not able to log into the QlikCloud

Hi Azeem,

Thanks so much!

This solved the issue. Good to know.

Kind regards and have a great Christmas and a healthy 2016!

ga_andyp
New Contributor II

Re: Not able to log into the QlikCloud

Cheers dude, worked for me too!

MVP
MVP

Re: Not able to log into the QlikCloud

I've been having some issues with this also.  I've found an Incognito window in Chrome solves the issue.  Obviously as the cookies are not taken across.

Hope that helps people.

Steve

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