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fejasmin
Contributor
Contributor

Not working on Windows 10

Need Help.

Completed the download and installation.

Opening up the Qlik Sense only reached Log in Page then Qlik.Service.Printing Pop Up appears saying it Stopped Working.

Second Pop Up appears saying QlikSenseBrowser Stopped Working and gives no option but to Close the Program.

Tried opening Qlik from AppData>Local>Programs>Qlik>QlikSenseBrowser - same thing.

Tried opening Qlik from AppData>Local>Programs>Qlik>QlikSens - same thing.

Uninstalled and Reinstalled and Repaired twice and still going through this loop.

Thank you in advance.

6 Replies
Quy_Nguyen
Specialist
Specialist

Hi,

Can you check LavasoftTcpService.exe is running on your computer? If yes, disable/uninstall it.

Reference: Qlik.Printing.Sense.Service stopped working

shraddha_g
Partner
Partner

after installation check whether Qlik Sense Services are running properly.

If Not Started Start manually and Then Try to open Qliksense

neil_gabin
Contributor III
Contributor III

Hey there,

I'm only a newbie but had a similar issue after Windows 10 applied an update to my laptop.

I downloaded the latest version of QS Desktop

2017-11-10_215352.jpg

I also backed up and then deleted all the Apps from this folder \Qlik\Sense\Apps.

If that doesn't fix the issue (as it did for me), you can also try deleting all the extension from here \Qlik\Sense\Extensions and any files in here \Qlik\Sense\Buffers


Hope that helps.

Neil

fejasmin
Contributor
Contributor
Author

I have deleted the LAVASOFT app and it is working now.

Quy_Nguyen
Specialist
Specialist

Great to hear that.

Please mark the appropriate replies as CORRECT / HELPFUL so other members know that your question has been answered.

Anjushank
Contributor
Contributor

 If your Windows 10 is not working then you have to try it once http://windowstuts.net/fileexplorer because some time ago, i was facing the same problem but when i visited this site, my hurdle is totally solved without any more conflicts.