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Nprinting 17.2 Connection to qliksense 3.0.2 stuck in Generating State

Hello all,

I have installed NPrinting 17.2 on separate server using attached installation guide.

Now when I try to create Connection to connect to Qliksense App,it is struck in Generating State.

User Creating connection has RootAdmin Role in Qliksense QMC.

Is there any troubleshoot suggested to resolve this?

Regards,

Shraddha

11 Replies
Partner
Partner

Re: Nprinting 17.2 Connection to qliksense 3.0.2 stuck in Generating State

Forgot to mention, Connection status id 'OK'.

Not applicable

Re: Nprinting 17.2 Connection to qliksense 3.0.2 stuck in Generating State

which User ID  Nprinting installed that user ID should be on windows server administrator group on same system IF NOT INSTALL AGAIN admin Previlages , try with your owner of that particular APP with content and root admin rights, Use correct APP ID and URLs

Partner
Partner

Re: Nprinting 17.2 Connection to qliksense 3.0.2 stuck in Generating State

Thank you for your time.

I tried with making that particular user owner of the app. User ID nprinting installed with is Rootadmin in QMC.

Partner
Partner

Re: Nprinting 17.2 Connection to qliksense 3.0.2 stuck in Generating State

I did installation for 17.1.1 on 2 servers for testing.

Now from one server i am able to generate cache status. but on another server it is stuck in generating state.

Is there anything I can check?

Partner
Partner

Re: Nprinting 17.2 Connection to qliksense 3.0.2 stuck in Generating State

Could also be an idea to restart services. I think repository is the most important one for this.

Partner
Partner

Re: Nprinting 17.2 Connection to qliksense 3.0.2 stuck in Generating State

Tried restarting services... No luck

Partner
Partner

Re: Nprinting 17.2 Connection to qliksense 3.0.2 stuck in Generating State

Ok,

In my case it was the repository service was stuck...I would go through the nPrinting installation document and see if that helps, a lot of fall pits or else contact support and they can go through the installation with you.

Re: Nprinting 17.2 Connection to qliksense 3.0.2 stuck in Generating State

yes - export Qlik sense certificates

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.

Re: Nprinting 17.2 Connection to qliksense 3.0.2 stuck in Generating State

Did you do bit with exporting QlikSense certificates? That worked for me:

https://help.qlik.com/en-US/nprinting/17.2/Content/DeployingQVNprinting/Installing-sense-certificate...

cheers

Lech

cheers Lech, When applicable please mark the correct/appropriate replies as "solution" (you can mark up to 3 "solutions". Please LIKE threads if the provided solution is helpful to the problem.