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Hi,
I am having an application in which I am using Qlik Sense Extension for NPrinting 17 On-Demand. But I am getting following error:
Version details: QlikSense November 17 and Nprinting February 18
Kindly suggest some workaround for this issue?
I feel you your server is not responding or accepting the connection from the other server please check on the connection part once ..
Yes , you're right. But its working for the other user of same server but not me. Also the other user is getting following message:
What can I do in this case?
Do you have access for that server or URL ? check with your IT team to get the access
Yes I have access to the server and also to the URL.
Can anyone confirm if there is an issue with this extension?
on try like this
1.Try to access the Extension in different browsers like IE , Chrome because certain setup won't allow the communication
2.Try changing the connection from https to http and try again
3. Check the security certificate installed in your system and compare with the other who are able to access the app
So does the person get the list of Apps after they respond to the certificate message?
No.. its still showing the same error: Failed to get data from external resource.
if the QlikSense Server cannot be reached, verify that the port is open.
Check to, add Trusted Origin (your QlikSense server) in NPrinting Admin console?
Try to open the Nprinting from another browser, probably using of Chrome.