Operations Monitor Refresh Failure

[Susan_DS]

Hello,

We just upgraded our Qlik Sense Enterprise on Windows environment to May 2021 Patch 4 last week. I am now receiving an error message when attempting to reload data in the Operations Monitor app:

"The following error occurred:

Connection 'monitor_apps_REST_user_condensed' not found.

The error occurred here:

LIB CONNECT TO 'monitor_apps_REST_user_condensed'"

Is anyone else encountering this issue? How do we resolve?

Thanks.

[AshutoshBhumkar]

Hi,

Did you check Qlik help?

https://help.qlik.com/en-US/sense-admin/May2021/Subsystems/DeployAdministerQSE/Content/Sense_DeployA...

https://help.qlik.com/en-US/sense-admin/February2021/Subsystems/DeployAdministerQSE/Content/Sense_De...

[Susan_DS]

Thanks for the links. I searched for the error message in Qlik Community before posting my question, and also in the help materials. Haven't found a reference to this error message yet. 

[NadiaB · Accepted solution]

Hi @Susan_DS 

Are you trying to reload the app manually from the hub? It looks like you don't have access to the connection, have you tried to create a security rule that gives you access to all the connections ??
Kind Regards.