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simotrab
Contributor II

Problem with Cloud: data Import

Hi community,

I have a problem with Qlik Sense Cloud: I cannot open the cloud folder "user". The error is invalid path.

cloudtrouble.PNG

Minutes elapse, but after about 5, this above is the result.

Thanks in advance!

9 Replies
lakshmikandh
Valued Contributor II

Re: Problem with Cloud: data Import

Hi,

If you are trying to import app and editing its existing data connection, that may be the issue.

Attach your files to the cloud here

attach.png

after that go to the data load editor of the app and change the file path in the load script pointing to the attached files.

attach.png

Hope this helps.

Thanks,

Lakshmikandh

MVP & Luminary
MVP & Luminary

Re: Problem with Cloud: data Import

Why there is a dot at the end of user name? Could this be a problem?

simotrab
Contributor II

Re: Problem with Cloud: data Import

Thanks!

Unfortunately this is what I have already done!

simotrab
Contributor II

Re: Problem with Cloud: data Import

Thanks!It is part of my username! I think nope, because I have never changed it.

EDIT: I have changed the privacy option, now you should see it also here.

MVP & Luminary
MVP & Luminary

Re: Problem with Cloud: data Import

Has it already worked before?

simotrab
Contributor II

Re: Problem with Cloud: data Import

Well, I think so, but I cannot be sure because I generally use another account's cloud.

In case, due avoid any doubt,  is it possible change it?

EDIT:

Hovever it is quite weird, because the other account I got is something like "xyz.ab". Maybe at the end is the problem.

MVP & Luminary
MVP & Luminary

Re: Problem with Cloud: data Import

I think you cannot change the user name. You should try to reach support here.

simotrab
Contributor II

Re: Problem with Cloud: data Import

Could I ask you where?

MVP & Luminary
MVP & Luminary

Re: Problem with Cloud: data Import