Problem with License Allocation

[Shahzad_Ahsan]

Hi

I am facing an issue with license allocation. When I try to allocate license to an new user, it fails. Don't know why.

When I restart services it again starts working fine. 

What is the issue? I don't want to restart services again and again.

It is happening for both Analyzer and Professional.

Any Idea?  

[Anil_Babu_Samineni]

Make sure you have proper license rules? If not, Create one and use blurred UDC define names into the condition.

[Shahzad_Ahsan]

Yes, we have proper license rule.

Let me explain my scenario.

I have 300 user license. 30 professional and 270 Analyzer. We have allocated 29 in professional and 269 in analyzer.  

I cannot allocate the last user in both (professional and analyzer). What is the issue? 

I have to deallocate the old user and give license to new user. but last user is never allocated. This is strange.

[Anil_Babu_Samineni]

If that is resolved, Please accept this as answer. If not, Please check once whether it has any allocation already in other ways under professional license.

[calvintang]

Hi! Did you manage to find a solution to this problem? I am experiencing the same issue as well.

[Harry_M]

We have this issue as well, did any of you guys resolve it? Sounds like a Qlik software developer needs to change 'If NoofRemainingLicenses <= 1 then do not allocate'  to   'If NoofRemainingLicenses < 1, then do not allocate' 😂😂😂 .

Or is this a quarantine period issue? There's suppose to be a 7 day quarantine period even though the QMC does not show the quarantined license stats anymore. We are definitely over the 7 day period mark and yet cannot allocate the last license.

[Harry_M]

Update: This was resolved by simply restarting the Qlik Services on the server 😄.  Will update this post if it happens again!