QMC this page can not be displayed

[songfei001]

Can any one help me with this? 

After I install Qlik Sense Sever, I can not open the QMC/Hub anymore whatever in server or remote or using IP name or server name. I have checked the fillwall,SSL, services, prots. 

[JordyWegman]

Hi,

Can you access the hub or also not?

Jordy

Climber

[Ranganath_DR]

Hi,

Can you try to access with localhost and see if it works?

I.e https://localhost/qmc or hub and also check in logs if you have errors C:\ProgramData\Qlik\Sense\Log\Repository\Trace\QLIKSERVER1_System_Repository and can check for related articles for the issue

[PadmaPriya]

Hello @songfei001 

Error: This page cannot be displayed

Possible root causes:

1. Network Connectivity
2. Service Status

Please follow the below article and let me know the status:

Qlik Sense Management Console and Hub don't load: This page cannot be displayed or This site cannot ...

Thanks,

Padma Priya

[songfei001]

你好,我尝试使用本地主机访问qmc和hub.都失败了。

[songfei001]

Hi Ranganath,

I try to access qmc and hub with localhost,but all of them can not be open. 

After checked the log, error : waitting for database timed out after 300 seconds and timeout.

[songfei001]

HI PadmaPriya,

VM instances info :
windows server 2016     system type:64-bit
Qlik sense exe: Qlik_Sense_setip-Nov_2020.exe

I install the qlik sense server on vm instances by silent installation. All steps finished and i checked the ssl,ports,sevices,fillwall and log. there are error info on log System_Repository: waitting for database timed out after 300 seconds and timeout. But I install the Qlik sense server by munal installation on vm instances, it is successful. I tried the following method：

1.re-start the services  

  --result: error

2. delete the ssl and restart the sevices  

  --result :error 

3. check the ports (80,433,4242,4244)

 --all ports not be listening

4.the Proxy log 

 4.1 Security_Proxy  has one record: LoggingDigester  setting crypto key for log file secure signing ；success

 4.2 System_Proxy: Starting proxy,waiting for certificates to be installed

5.The Repository log

 the system_Repository log :

error info:Fatal exception during startup for database timed out  after 300 seconds 

[PadmaPriya]

Hello @songfei001 

error info:Fatal exception during startup for database timed out  after 300 seconds 

Please follow below article:

https://support.qlik.com/articles/000035075

Thanks,

Padma Priya

[Ranganath_DR]

Hi,

Is it a new install or upgrade?

install PGadmin on the server and see if you can connect to QSR database.

https://community.qlik.com/t5/Knowledge-Base/Installing-and-Configuring-PGAdmin-4-to-access-the-Post...

and if you can not connect, most likely it is a corrupted installation.

if it is new installation, try completely removing Qlik sense and install it again.

https://community.qlik.com/t5/Knowledge-Base/How-To-Perform-Complete-Uninstall-Of-Qlik-Sense-Desktop...

 And if it is upgrade, make sure to take the back up before forming above clean uninstall and perform.

https://community.qlik.com/t5/Knowledge-Base/How-To-Take-Backup-And-Restore-Qlik-Sense-June-2017-or-...

[Jyo]

@songfei001 

Have you got any solution for the issue, please help to understand want process you had followed to overcome this issue.