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jharder22
New Contributor III

Qlik Sense 2.0.2 Export Failed, Internal Engine Error

Qlik Sense Desktop. Clean install of 2.0.2 Mac Parallels v10 Windows 7 x64. Sense Installs and Runs fine. New feature export to pdf works. Export Data returns error: Export Failed, Internal Engine Error.  I have uninstalled, cleaned all folders for Qlik Sense. .Net 4.5.2 updated, re-installed from the c:\   same error. Tried with 2.0.1 same error. Any suggestions would be great. BTW v1.x ran fine.

Log:

Sequence#TimestampLevelHostnameLoggerThreadIdServiceUserMessageExceptionStackTraceId2
120150725T200715.188-0400INFOJAMESHARDER85ADSystem.SensePrinting2.0.50500.0409.10.Qlik.Printing.Sense.Service.Starter1fb865a8d-3752-4e85-bda8-f8a02fbaea84JAMESHARDER85AD\jamesharderThe service is startingfb865a8d-3752-4e85-bda8-f8a02fbaea84
220150725T200715.915-0400INFOJAMESHARDER85ADSystem.SensePrinting2.0.50500.0409.10.Qlik.Printing.Sense.Service.RestServerBase1d8b5887a-9dad-481b-972b-e2ae2500f308JAMESHARDER85AD\jamesharderEngine server listening on http://localhost:9902/d8b5887a-9dad-481b-972b-e2ae2500f308
320150725T200715.925-0400INFOJAMESHARDER85ADSystem.SensePrinting2.0.50500.0409.10.Qlik.Printing.Sense.Service.Starter106251b49-02e2-43b7-8843-670be4f35b53JAMESHARDER85AD\jamesharderThe service is ready at localhost:990206251b49-02e2-43b7-8843-670be4f35b53
120150725T200748.474-0400ERRORJAMESHARDER85ADSystem.SensePrinting2.0.50500.0409.10.Qlik.Printing.Rendering.CefSharp.Program9d5355312-c867-4144-943d-d0dce50e93a2JAMESHARDER85AD\jamesharderFailed to write to an IPC Port: The pipe is being closed.↵↓Failed to write to an IPC Port: The pipe is being closed.↵↓↵↓Server stack trace: ↵↓   at System.Runtime.Remoting.Channels.Ipc.IpcPort.Write(Byte[] data, Int32 offset, Int32 size)↵↓   at System.Runtime.Remoting.Channels.ChunkedMemoryStream.WriteTo(Stream stream)↵↓   at System.Runtime.Remoting.Channels.Ipc.IpcClientHandler.SendRequest(IMessage msg, ITransportHeaders headers, Stream contentStream)↵↓   at System.Runtime.Remoting.Channels.Ipc.IpcClientTransportSink.ProcessMessage(IMessage msg, ITransportHeaders requestHeaders, Stream requestStream, ITransportHeaders& responseHeaders, Stream& responseStream)↵↓   at System.Runtime.Remoting.Channels.BinaryClientFormatterSink.SyncProcessMessage(IMessage msg)↵↓↵↓Exception rethrown at [0]: ↵↓   at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage reqMsg, IMessage retMsg)↵↓   at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData& msgData, Int32 type)↵↓   at Qlik.Printing.Rendering.CefSharp.Communication.IServer.Ping(Int32 pid)↵↓   at Qlik.Printing.Rendering.CefSharp.Communication.Client.<.ctor>b__1(Object state)d5355312-c867-4144-943d-d0dce50e93a2
8 Replies
Not applicable

Re: Qlik Sense 2.0.2 Export Failed, Internal Engine Error

Hi Jim,

I have a similar environment, albeit with Fusion 7 rather than Parallels and the export works okay in 2.0.2.

I do have Excel installed in the image so not sure if that is a prerequisite to make it work.

It may also be a permissions issue as the export tries to create a file in your %userdata%\documents\qlik\sense\exports folder.

Hope this helps.

Rod

jharder22
New Contributor III

Re: Qlik Sense 2.0.2 Export Failed, Internal Engine Error

Hi Rod,

Thanks. Yes Excel is installed in the image. The permissions look OK, Admin, System and i all have full permissions. I'll poke at it some more tonight and try to figure out what I did wrong. Appreciate your response.

jharder22
New Contributor III

Re: Qlik Sense 2.0.2 Export Failed, Internal Engine Error

Hi Rod,

Interestingly one of the Qlik directories was corrupt and there was bad permissions set in the host disk. Fixed all of that and still get the error.

Not applicable

Re: Qlik Sense 2.0.2 Export Failed, Internal Engine Error

Hi Jim,

If it were me I would try an uninstall / reinstall rather than the upgrade.  Before you do this I would also recommend backing up at least the app, extension and content (custom images) directories under your my documents\qlik\sense\ folder then deleting these directories for a clean installation.

It may also be worth re-confirming that .Net is installed correctly by performing a repair.

I hope this helps.

Rod

jharder22
New Contributor III

Re: Qlik Sense 2.0.2 Export Failed, Internal Engine Error

OK, Thanks. I'll give it a shot.

jharder22
New Contributor III

Re: Qlik Sense 2.0.2 Export Failed, Internal Engine Error

I surrender. Still not working - I'll open a case.

Not applicable

Re: Qlik Sense 2.0.2 Export Failed, Internal Engine Error

I am experience the same problem with Qlik Sense Destop 2.0.2.

jharder22
New Contributor III

Re: Qlik Sense 2.0.2 Export Failed, Internal Engine Error

Hi Karl,

I have to confess that I just gave up, when I demonstrate Qlik Sense to a customer or prospect I just talk about the capability and move on without showing the functionality, maybe it will work in the next release.  I tried everything I could think off short of throwing out this computer and getting a new one.

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