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Sajid_Mahmood
Contributor

Qlik Sense 2.0 Desktop Installation Issue on Wins 7 64 bit (not getting installed)

Hi

I am unable to install the Qlik Sense 2.0 desktop release on windows 7 64 bit. After clicking the installation file .exe it goes into Staging area and then hangs without any error or message.

Below is the screen shot where it is hanging. Installing as administrator and Net Framework 4.5.2 installed but still hanging.

4 Replies
Employee
Employee

Re: Qlik Sense 2.0 Desktop Installation Issue on Wins 7 64 bit (not getting installed)

Hi Sajid,

Thanks for your post.

Please attach the log file located here:

C:\Users\<user>\AppData\Local\Temp\

It will look something like this: Qlik_Sense_Desktop_20150624082447.log

Please mark the appropriate replies as CORRECT / HELPFUL so our team and other members know that your question(s) has been answered to your satisfaction.

Regards,

Mike Tarallo

Qlik

Regards,
Mike Tarallo
Qlik
Sajid_Mahmood
Contributor

Re: Qlik Sense 2.0 Desktop Installation Issue on Wins 7 64 bit (not getting installed)

Hi Mike Tarallo

Attached is the log file as requested.

Regards

Sajid Mahmood

Employee
Employee

Re: Qlik Sense 2.0 Desktop Installation Issue on Wins 7 64 bit (not getting installed)

Hi Sajid, please give me a pit more information about your setup.

I assume:

  • Windows 7 - 64 bit - which edition?
  • .NET Frameowrk version - look in your Add / remove programs panel - it should be 4.5.2

Regards,

Mike

Regards,
Mike Tarallo
Qlik
Sajid_Mahmood
Contributor

Re: Qlik Sense 2.0 Desktop Installation Issue on Wins 7 64 bit (not getting installed)

Hi Mike

Wins 7 64bit Professional Edition

It is 4.5.2 .Net Framework

Regards

Sajid

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