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I want try to access the apps from our corporate Qlik Sense server. I can successfully authenticated to the hub
https://<our qlik sense server>/hub/my/work
using my credential and can see the apps but I cannot open any app. The reload page is permanently on.
I can too access the QMC in the mobile device. I wonder anyone can help?
Many thanks in advance,
Issues with Web Sockets I think - can you try with another browser?
Can you access to the same app other than from your mobile device? With the same user?
Thanks Martin! Yes I try both Safari and Chrome on iOS.
Thanks Omar! No problem on the Windows 7 laptop. Yes I am using the same windows AD credential.
When you're in the QMC, can you see your correct username at the top right?
I think you'll need to do a deep dive and check the logs of the proxy and see there what's causing the issue.
Yes I am using my Windows AD credential.
Thanks for your advice I will have a detail look into the proxy log file.
Eric, did you find the solution to this? I am having the same issue!
Make sure the user has a license allocated & WebSockets are supported in the browser.
Also, try connecting with http:// rather than https:// to test the browser.
It looks like the certificate is not trusted. Are you using any 3rd party certificate or the qlik sense certificates?
Below is a help link which describes the issue and possible solutions.
Troubleshooting - Navigate and interact ‒ Qlik Sense