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javier_florian
Creator III
Creator III

Qlik Sense Authentication

Hi All,

We installed QS June 2017 Patch 01 and Initial Release but we can login. Until 3.1 SR 6, they don't prompt authentication and we don't any issue to authenticate.

Appreciate your support.

qliksense authentication.png

1 Solution

Accepted Solutions
javier_florian
Creator III
Creator III
Author

Finally, IT sniff traffic and authentication direct to qlikcloud. We have a restriction to access any cloud page.

View solution in original post

11 Replies
rittermd
Master
Master

This is new.  You now have to authenticate to use the Desktop version. If you had Enterprise then you could authenticate against that by setting this up in the QMC and then clicking on the lower option.

If you already have an account created on the Qlik site then you can click on the top choice and then enter your login and password.   If you have not created one yet then you need to click on Register and create one first.

javier_florian
Creator III
Creator III
Author

Hi Mark,

I'd register but I get a failed message, I cann't entry my user.

arvind_patil
Partner - Specialist III
Partner - Specialist III

HI Javier,

At the time of download which id you used please use this ID to login.

Thanks,

Arvind Patil

javier_florian
Creator III
Creator III
Author

With Javier_Florian but show screen error atached, so I created a new account JFlorian but same issue.

javier_florian
Creator III
Creator III
Author

Why app say: server authentication attempt failed

If I don't entry my user?

rittermd
Master
Master

A login is now required.

Have you tried to use your login and password on the Qlik site itself.  Or the Qlik community. 

They all use the same login.

Do you need to reset the password?

javier_florian
Creator III
Creator III
Author

Hi Mark,

Yeap, but don't prompt to entry user because appears failed message.

rohitk1609
Master
Master

Hi Javier,

If you can login with your credentials on https://community.qlik.com/welcome then you must get login into Qlik Sense desktop with same credentials.

Please check this , if you can't login, make a password, reset or create a new account and make sure when you are trying to login, internet is working on your machine.

Please mark the appropriate replies as CORRECT / HELPFUL so our team and other members know that your question(s) has been answered to your satisfaction.

Rohit Kumar

javier_florian
Creator III
Creator III
Author

Hi Rohit,

When I click in "Login" button I expected entry my user/password, however appears failed message. I reset my pass and create a new user but I cann't entry my user.

Is possible that issue is related with a blocked port? Related with firewall or antivirus?

Regards.